From day one in 2009, we have built our reputation on providing competent after sales service and technical support for the machine tools we sell.
Indumach is a brand name of INDUSTRIAL MACHINERY USA LLC located in Sarasota Florida, we are organized to supply tech. support throughout the life-cycle you own one or many of our machines. Our tech-team is factory-certified mechanical and electronic engineers, service technicians and support staff that works towards on one objective: To keep your machine 100% productive day after day.
Our job starts from the installation, the startup and keeping your machine(s) tool(s) running. Our technicians also provide operator and programming training.
Pre-Sale and Project Dimensioning
The purchase of a machine tool is a long-term investment. Making the right choice gives your business the competitive advantage it needs; in Indumach we understand that your long-term success is the only result that matters. Our experienced technical sales staff is ready to guide you through the critical first steps of purchasing your next CNC Chip Removal, Metal-forming or Plastic Machine.
Confidentiality
At indumach, we understand your project is very important to you and your company growth. It is common for us to sign confidentiality agreements and give you the peace of mind that your project data is only between you and us, period.
Manufacturer Warranties
Indumach honors the manufacturer’s warranty in all the new machines we sell. Please see some of the coverage:
- Most of the machines sold by Indumach have a 12 month manufacturing warranty in the mechanical and electronic aspects of the machine.
- Other manufacturers offer 12 month manufacturing warranty in all mechanical aspects of the machine and 24 months in the numeric control.
- Rico Press Brakes and Shearing Machines include a full 24 month manufacturing warranty (machine and numeric control).
Maintenance Programs
We know that no machine tool is immune to the occasional problem, we also know that a breakdown means being without production-income while your customers wait for parts. Please contact us and a certified field service technician shall be in your plant (asap). Indumach supplies Maintenance Programs for all the machines we sell. Please contact us to find out about our rates. Our technicians also provide operator and programming training.
